Terms & Conditions
Terms and Conditions of Sale
These terms and conditions govern sales of digital signage equipment and services entered into by Digital Store Media. They apply from 1 January 2025.
01Purpose
These terms and conditions of sale ("Terms") set out the rights and obligations of the parties in connection with the sale, by Digital Store Media, of screens and digital signage solutions together with the associated services (installation, maintenance, updates), provided by the service provider WAYLIGHT, Le Raincy, France.
02Acceptance of Terms
Any order placed with Digital Store Media implies unreserved acceptance of these terms and conditions of sale. The customer acknowledges having read them prior to placing their order.
03Orders
Every order must be confirmed in writing (electronically or on paper) to be taken into account. Digital Store Media reserves the right to refuse an order for any legitimate reason, in particular in the event of a payment dispute relating to a previous order.
04Prices
Prices are quoted in euros and are exclusive of tax. They are subject to change without notice. Delivery, installation, maintenance and update costs are charged separately and specified when the order is confirmed.
05Payment
Payment is made by bank transfer, credit card or any other method accepted by Digital Store Media, according to the payment terms shown on the invoice.
Any late payment shall result in the application of late-payment penalties set at three times the legal interest rate, together with a fixed indemnity for recovery costs under the conditions provided for by law.
06Delivery
Products are delivered within the timeframes announced when the order is placed. In the event of delay, the customer is informed as soon as possible. Risk transfers to the customer upon receipt of the products.
07Installation
Installation of the equipment is carried out by WAYLIGHT. The customer undertakes to provide access to the premises as well as the equipment and connections necessary for the service to be properly carried out.
08Maintenance and Updates
Maintenance and updates are provided by WAYLIGHT under the terms set out in a separate maintenance contract, subscribed to independently by the customer.
09Warranty
Products benefit from the statutory warranty of conformity and the warranty against hidden defects under the conditions provided for by law. Any claim must be submitted in writing within 15 days of receipt of the products.
10Liability
Digital Store Media's liability may not be engaged in respect of indirect damages (loss of turnover, data or customers). In any event, Digital Store Media's liability is limited to the amount of the relevant order.
11Intellectual Property
All of Digital Store Media's brand elements, visuals, audiovisual content and underlying technologies are protected under intellectual property law and remain its exclusive property.
12Personal Data
Personal data collected as part of the business relationship is processed in accordance with applicable regulations. The customer may access, rectify or delete their data by contacting customer service at contact@digitalstoremedia.com.
13Disputes
These terms and conditions of sale are governed by French law. In the event of a dispute, and failing an amicable resolution, jurisdiction is granted to the courts of Digital Store Media's registered office.
14Contact
Phone : +33 1 83 62 71 94
Email : contact@digitalstoremedia.com
Terms applicable from 1 January 2025 — subject to modification at any time by Digital Store Media.